change all the time. Sometimes it takes forever just to hear all the options that Amazo...

GetHuman662764's customer service issue with Amazon from May 2018

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The issue in GetHuman662764's own words
change all the time. Sometimes it takes forever just to hear all the options that Amazon has to offer. Once you get through, the fun is just beginning. There are seemingly hours of waiting, listening to music you don't want to listen to, while being repeatedly told you're important. Or else listening to ads for other Amazon products. GetHuman builds tools that help customers avoid some of the common frustrations of customer service. We hope you like this feature, and we hope it saves you a lot of time and frustration when you try to call Amazon! Oh- we almost forgot. If somebody using this tool ahead of you cancels their call-back, we let you take their place in line, sometimes saving you another ** minutes or more. Power to the customer! And please share and bookmark this page if you like it.*What is the GetHuman Phone?**When you are trying to call most large companies, you often are calling into what is known as an Interactive Voice Response system (IVR), otherwise known as a phone menu or phone maze. After that you find your way through, you often have to wait on hold for many minutes, sometimes hours, to speak to a real live human being. But GetHuman has built a tool for customers like you that skips most of this. We call the company, navigate through all the menus, wait on hold for you so you don't have to, and then connect you when a real live human rep is ready to talk. For free. We do this for many large companies, besides just Amazon. As an example, see our call-back service for Virgin Mobile. And we don't stop there. After we saving you the hassle of waiting on hold, we try to connect you with the best rep for your problem and give you tips on how to get your particular problem handled as well.
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Amazon

Customer service issue
Reported by GetHuman662764
May 18th, 2018 - 10 mons ago
I have an issue with Amazon too
Not resolved
Seen by 1 customer so far
Similar issue to 605 others
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Timeline
GetHuman662764 started working on this issue
May 18th, 2018 9:47am