Someone keeps trying to order things through my account through an Amazon Prime account...

GetHuman746176's customer service issue with Amazon from June 2018

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Email address on the account, Order number, Name on the account, and Billing address
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The issue and preferred resolution, in GetHuman746176's own words:
Someone keeps trying to order things through my account through an Amazon Prime account. My bank account keeps asking me for my ZIP code and that an order was placed which was declined. I need to get a new account with Amazon or something needs to be fixed so this person who stole my information cannot continue trying to order things.
I trust that Amazon will make this right and come up with a resolution that is fair.
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Amazon

Customer service issue
Reported by GetHuman746176
Jun 3rd, 2018 - 2 mons ago
I have an issue with Amazon too
Not resolved
Seen by 2 customers so far
Similar issue to 313 others
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Timeline
GetHuman746176 started working on this issue
Jun 3rd 10:26pm