I ordered four Amazon Echo Dots that were supposed to be gifts without realizing that t...

GetHuman687357's customer service issue with Amazon from May 2018

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The issue in GetHuman687357's own words
I ordered four Amazon Echo Dots that were supposed to be gifts without realizing that they shipped automatically attached to my account. I reordered them correctly, but want to cancel the original orders, which have the following order numbers: Order * ***-*******-*******and Order * ***-*******-*******. I have repeatedly attempted to do this online. I am worried about mixing up the orders if the original ones ship. I do not want any attached to my own Amazon account.
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Amazon

Customer service issue
Reported by GetHuman687357
May 15th, 2018 - 10 mons ago
I have an issue with Amazon too
Not resolved
Seen by 4 customers so far
Similar issue to 226 others
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Timeline
GetHuman687357 started working on this issue
May 15th, 2018 7:19pm