I ordered four Amazon Echo Dots that were supposed to be gifts without realizing that t...
GetHuman687357's customer service issue with Amazon from May 2018
Help with my Amazon issue
First: share to improve GetHuman687357's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman687357 to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman687357 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman687357's own words
I ordered four Amazon Echo Dots that were supposed to be gifts without realizing that they shipped automatically attached to my account. I reordered them correctly, but want to cancel the original orders, which have the following order numbers: Order * ***-*******-*******and Order * ***-*******-*******. I have repeatedly attempted to do this online. I am worried about mixing up the orders if the original ones ship. I do not want any attached to my own Amazon account.
GetHuman687357 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman687357 fixed the problem
We are waiting for GetHuman687357 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.