I cannot open my amazon.com account and it does not accept the password change. My pass...

GetHuman686553's customer service issue with Amazon from May 2018

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Email address on the account, Order number, Name on the account, and Billing address
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The issue in GetHuman686553's own words
I cannot open my amazon.com account and it does not accept the password change. My password accepted just a few days ago both for amazon.com was lobster******. I am a regular customer of your kindle books anc cannot enter the site any more. My credit card is registered in my kindle account and has been for yeurs, please check. I do not by my books through your french subsidiary as I read in English and they have only a limited inventory. Please help A great thaks
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Amazon

Customer service issue
Reported by GetHuman686553
May 15th, 2018 - 10 mons ago
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Timeline
GetHuman686553 started working on this issue
May 15th, 2018 4:02pm