I keep getting bank charges for amazon digital. I called about it last month when I sa...

GetHuman-tmortka's customer service issue with Amazon from May 2018

201 similar
0 following
Help with my Amazon issue
First: share to improve GetHuman-tmortka's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-tmortka to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-tmortka may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-tmortka's own words
I keep getting bank charges for amazon digital. I called about it last month when I saw three different charges. We determined that it was my son who has his own account and doesn't live with me. I don't know how his account is linked with mine. The other thing is that the charges were refunded, but they were refunded to my son's account. I have no idea how that even happened because the charges were on my account. I didn't even know it until my son called to ask why he was being refunded.
GetHuman-tmortka did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-tmortka fixed the problem
We are waiting for GetHuman-tmortka to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Amazon email you?
This email address isn't valid
Follow this issue
See how GetHuman-tmortka fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-tmortka
May 15th, 2018 - 10 mons ago
I have an issue with Amazon too
Not resolved
Seen by 14 customers so far
Similar issue to 201 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-tmortka started working on this issue
May 15th, 2018 5:52pm