I ordered a ecard to my daughter for $** and she hasn’t received it. I seen that it was...

GetHuman684892's customer service issue with Amazon from May 2018

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I ordered a ecard to my daughter for $** and she hasn’t received it. I seen that it was Verified on my phone. Now it’s saying that my account has been frozen. And I sent a picture of my bank statement as asked and now it’s saying that I will be Notified within a ** hour period. It’s for my daughters birthday and ** hours isn’t a good answer as to why this happened and it said it was verified and within * mins. She will receive the ecard & I will get a text of delivery.
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Amazon

Customer service issue
Reported by GetHuman684892
May 14th, 2018 - 10 mons ago
I have an issue with Amazon too
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Timeline
GetHuman684892 started working on this issue
May 14th, 2018 11:56pm