I ordered a swing in January. The order details: Order* ***-*******-******* **The prod...

GetHuman-benpdi's customer service issue with Amazon from May 2018

93 similar
0 following
Help with my Amazon issue
First: share to improve GetHuman-benpdi's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-benpdi to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-benpdi may need:
Email address on the account, Order number, Name on the account, and Billing address
Tip from another customer
If you are having issues with your Ebay order that was already placed click https://resolutioncenter.ebay.com/il/en-us/. From there, you should be able to report the issue to Ebay using their forms.
The issue in GetHuman-benpdi's own words
I ordered a swing in January. The order details: Order* ***-*******-******* **The product broke while my kids were swinging on it and they were injured. I've been trying to get them to send me a strap that will not break again, but they are offering only to send me the same product. I have no confidence that the same product won't just break again. Could you please issue a refund for this order so I can go and buy a swing that won't break on me?**I sent a message to Amazon last week and have not heard anything back.
GetHuman-benpdi did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-benpdi fixed the problem
We are waiting for GetHuman-benpdi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Amazon email you?
This email address isn't valid
Follow this issue
See how GetHuman-benpdi fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-benpdi
May 14th, 2018 - 10 mons ago
I have an issue with Amazon too
Not resolved
Seen by 2 customers so far
Similar issue to 93 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-benpdi started working on this issue
May 14th, 2018 5:24pm