FLSUN C Plus *D printer. This has been a terrible problem from the start. Broken and mi...

GetHuman-cybor's customer service issue with Amazon from May 2018

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The issue in GetHuman-cybor's own words
FLSUN C Plus *D printer. This has been a terrible problem from the start. Broken and missing parts then it takes months for them to send them and then what they send are broken. I asked for help with the last batch of broken parts and also missing features in the firmware and I have been waiting weeks now and no response. At this point I want a refund. It never worked from the start and it still does not work. I have six other threeD printers all that I built myself and all are working. This is the only failure. I want to return it as a defect from day one and get a refund. The seller wont even help with trouble with machine I dont expect them to agree to a refund. I will dispute it with my credit card if forced to but I bought this on Amazon and I paid almost one hundred dollars more for it because I was hoping Amazon would not let me get screwed. I could have paid two fifty for it on Aliexpress when I bought it but I chose Amazon for the safety. I hope you can help.
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Customer service issue
Reported by GetHuman-cybor
May 14th, 2018 - 10 mons ago
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GetHuman-cybor started working on this issue
May 14th, 2018 5:20am