I had no intention of signing up for Amazon Prime when I was trying to get our password...

GetHuman681256's customer service issue with Amazon from May 2018

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Email address on the account, Order number, Name on the account, and Billing address
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The issue in GetHuman681256's own words
I had no intention of signing up for Amazon Prime when I was trying to get our password.*I cancelled Amazon prime in my name, Steven R. Altland in several e-mails returned *undeliverable': *"I had no intention of signing up! You assured me earlier today via telephone and with an e-mail that account had been cancelled--but an hour ago I get an e-mail congratulating me on signing up."*One of your Indian phone employees assured me that the account in the name Steven Altland had been cancelled.*An hour ago I get another e-mail welcoming Steven Altland (me) to Amazon.*Please assure me that Amazon's right hand knows what the left hand is doing.*We want to keep my wife's account in the name *Janice Altland'.*I don't know how I can be more clear, but the telephone employee seemed to struggle with what is is that we want done.
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Customer service issue
Reported by GetHuman681256
May 14th, 2018 - 10 mons ago
I have an issue with Amazon too
Not resolved
Seen by 3 customers so far
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GetHuman681256 started working on this issue
May 14th, 2018 12:18am