An order of multiple pairs of Sketcher shoes in November **** ORDER...

GetHuman-gmbushey's customer service issue with Amazon from May 2018

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The issue in GetHuman-gmbushey's own words
An order of multiple pairs of Sketcher shoes in November **** ORDER * ***-*******-******* of two pairs of shoes resulted in a pair of defective shoes not readily apparent until worn months later. I cannot return or exchange on line as option not available. When contacting Sketchers they replied to work with Amazon. Please reply so I can either exchange the defective pair or work with the manufacturer to replace.*Thank You*Gail Bushey
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Amazon

Customer service issue
Reported by GetHuman-gmbushey
May 11th, 2018 - 10 mons ago
I have an issue with Amazon too
Not resolved
Seen by 9 customers so far
Similar issue to 331 others
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Timeline
GetHuman-gmbushey started working on this issue
May 11th, 2018 3:10pm
GetHuman-gmbushey indicated the issue is not fixed yet.
May 14th, 2018 2:12pm
GetHuman-gmbushey indicated the issue is not fixed yet.
May 14th, 2018 2:12pm
GetHuman-gmbushey indicated the issue is not fixed yet.
May 14th, 2018 2:23pm
GetHuman-gmbushey indicated the issue is not fixed yet.
May 16th, 2018 11:17pm