I have been unsuccessfully trying to get through the verification process and I am stum...

GetHuman654271's customer service issue with Amazon from May 2018

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The issue in GetHuman654271's own words
I have been unsuccessfully trying to get through the verification process and I am stumbling on the same block: when I use the phone option, I enter the code I get but after that nothing happens, meaning I don’t get to the next step. Then I try the Authentication app, I scan the barcode, enter the code the authenticator app generates, but sometimes, before I get it entered, it has changed to a new one. When I finally get it entered I get an invalid code error message.*I would appreciate your help*Angel Biojo
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Amazon

Customer service issue
Reported by GetHuman654271
May 3rd, 2018 - a yr ago
I have an issue with Amazon too
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Seen by 1 customer so far
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Timeline
GetHuman654271 started working on this issue
May 3rd, 2018 9:35pm