You have a SERIOUS problem. Your new dash buttons auto-order items: First time I used...
GetHuman638062's customer service issue with Amazon from April 2018
Help with my Amazon issue
First: share to improve GetHuman638062's odds
Strength in numbers! Companies respond better when others are watching.
Try having Amazon call you again?
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman638062 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman638062's own words
You have a SERIOUS problem. Your new dash buttons auto-order items: First time I used it, touched an unfamiliar name and got an explanation about the button. So I clicked order assuming I’d get an order screen - instead, got “thank you for your order”!!! Still no hint what the **** I’d just ordered.*I was able to cancel, glad I hadn’t ordered a forklift, but seriously, you cant create an order with no clue to the customer what it is. You need to shut this down til it’s fixed.
GetHuman638062 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman638062 fixed the problem
We are waiting for GetHuman638062 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.