Forgot passwords and security names so I can't use it but it's still taken money off my card

GetHuman637764's customer service issue with Amazon from April 2018

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The issue in GetHuman637764's own words
The problem: Forgot passwords and security names so I can't use it but it's still taken money off my card
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Amazon

Customer service issue
Reported by GetHuman637764
Apr 28th, 2018 - 7 mons ago
I have an issue with Amazon too
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Seen by 1 customer so far
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Timeline
GetHuman637764 started working on this issue
Apr 28th 5:00pm