My amazon wont activate on TV via my remote. Is amazon down? How can we get it workin...

GetHuman635930's customer service issue with Amazon from April 2018

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Help with my Amazon issue
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Email address on the account, Order number, Name on the account, and Billing address
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The issue and preferred resolution, in GetHuman635930's own words:
The problem I ran into: My amazon wont activate on TV via my remote. Is amazon down? How can we get it working again.
I trust that Amazon will make this right and come up with a resolution that is fair.
Help with my Amazon issue
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Amazon

Customer service issue
Reported by GetHuman635930
Apr 27th, 2018 - 3 mons ago
I have an issue with Amazon too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman635930 started working on this issue
Apr 27th 9:56pm