Shark Steam mop was shipped in the flimsy carton meant for display in a store & not for...

GetHuman-cbenke's Order Issue with Amazon from April 2018

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The issue in GetHuman-cbenke's own words
Shark Steam mop was shipped in the flimsy carton meant for display in a store & not for shipping. The ends were not even taped shut. *The result: The carton arrived with the top nearly torn off. *My question: How do I return this? The item may be destroyed if returned in its original packaging, & I have no intention of wasting additional time or money on such a careless & indifferent treatment of this item. Will you send a box and*or other instructions for the appropriate return shipping?
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Amazon

Order Issue
Reported by GetHuman-cbenke
Apr 26th, 2018 - a yr ago
I have an issue with Amazon too
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Seen by 5 customers so far
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Timeline
GetHuman-cbenke started working on this issue
Apr 26th, 2018 9:48pm
GetHuman-cbenke indicated the issue is not fixed yet.
May 1st, 2018 10:22pm