i discovered I was billed twice by amazon prime in my credit card for services that i d...

GetHuman631413's customer service issue with Amazon from April 2018

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The issue in GetHuman631413's own words
i discovered I was billed twice by amazon prime in my credit card for services that i did not asked for. IT was deducted on ** April **** USD **.** and ** March **** USD**.**. I suspect these are fradulent charges.**Upon further investigation to mu email account *****@***.com- I noticed I was billed in DEc **, **** for USD ** for amazon prime which i am unaware. Thankfully my card had expired and i like to know how many months it has deducted from my credit card?**I request for a investigation and demand a refund
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Amazon

Customer service issue
Reported by GetHuman631413
Apr 26th, 2018 - a yr ago
I have an issue with Amazon too
Not resolved
Seen by 15 customers so far
Similar issue to 222776 others
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Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman631413 started working on this issue
Apr 26th, 2018 4:41pm
GetHuman631413 indicated the issue is not fixed yet.
Apr 27th, 2018 2:14am