I went to use my kindle one day and the battery exploded out of no where. It is not re...

GetHuman630631's customer service issue with Amazon from April 2018

3 views
 | 
27090 similar
 | 
0 following
Help with my Amazon issue
Before contacting them, items GetHuman630631 may need:
Email address on the account, Order number, Name on the account, and Billing address
GetHuman630631's next move: have a Amazon rep call.
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman630631's own words:
I went to use my kindle one day and the battery exploded out of no where. It is not repairable. I think it needs to be replaced.*The way the battery popped ruined the case as well.
I trust that Amazon will make this right and come up with a resolution that is fair.
Help with my Amazon issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Amazon email you?
This email address isn't valid
Follow this issue
See how GetHuman630631 fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman630631
Apr 26th, 2018 - 3 mons ago
I have an issue with Amazon too
Not resolved
Seen by 3 customers so far
Similar issue to 27090 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman630631 started working on this issue
Apr 26th 12:41pm