States I requested email change - Log in to my account - I never requested to change email

GetHuman518174's customer service issue with Amazon from April 2018

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Help with my Amazon issue
Before contacting them, items GetHuman518174 may need:
Email address on the account, Order number, Name on the account, and Billing address
GetHuman518174's next move: have a Amazon rep call.
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The issue and preferred resolution, in GetHuman518174's own words:
Log in to my account ... States I requested email change
I never requested to change email
Correct this matter
Help with my Amazon issue
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Amazon

My laptop
Customer service issue
Reported by GetHuman518174
Apr 26th, 2018 - 3 mons ago
I have an issue with Amazon too
Not resolved
Seen by 3 customers so far
Similar issue to 26067 others
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Timeline
GetHuman518174 started working on this issue
Apr 26th 2:23am