Find out why Amazon prime is on my bank account - I have a joint account with my **-yea...

GetHuman621662's customer service issue with Amazon from April 2018

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Help with my Amazon issue
Before contacting them, items GetHuman621662 may need:
Email address on the account, Order number, Name on the account, and Billing address
GetHuman621662's next move: have a Amazon rep call.
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The issue and preferred resolution, in GetHuman621662's own words:
Find out why Amazon prime is on my bank account
I have a joint account with my **-year-old mother and neither one of us has a use for Amazon prime
Find out who is using this account and why we’re getting billed for it
Help with my Amazon issue
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Amazon

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Customer service issue
Reported by GetHuman621662
Apr 23rd, 2018 - 3 mons ago
I have an issue with Amazon too
Not resolved
Seen by 2 customers so far
Similar issue to 26212 others
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Timeline
GetHuman621662 started working on this issue
Apr 23rd 4:26pm