My Customer service issue with Amazon from April 2018

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Help with my Amazon issue
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Email address on the account, Order number, Name on the account, and Billing address
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The issue and preferred resolution, in GetHuman356283's own words:
I was trying to do something, and ran into a problem.
The plants that I ordered in March died. I would like a refund or new plants.
Help with my Amazon issue
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Hakuro Ni****ki Dappled Willow Bush quan***y *
Customer service issue
Reported by GetHuman356283
Apr 20th, 2018 - 3 mons ago
I have an issue with Amazon too
Not resolved
Seen by 4 customers so far
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GetHuman356283 started working on this issue
Apr 20th 8:37pm