I have the fireTV box and the remote control has stopped working , I have changed the b...

GetHuman-manscom's customer service issue with Amazon from June 2018

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The issue and preferred resolution, in GetHuman-manscom's own words:
I have the fireTV box and the remote control has stopped working , I have changed the batteries and it still doesn't work. What should I do ?
I trust that Amazon will make this right and come up with a resolution that is fair.
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Amazon

Customer service issue
Reported by GetHuman-manscom
Jun 2nd, 2018 - 3 mons ago
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GetHuman-manscom started working on this issue
Jun 2nd 11:47pm