my profile will not let me log in.*I have had a spoke with Rick from customer service...

GetHuman742947's customer service issue with Amazon from June 2018

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Help with my Amazon issue
Before contacting them, items GetHuman742947 may need:
Email address on the account, Order number, Name on the account, and Billing address
GetHuman742947's next move: have a Amazon rep call.
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The issue and preferred resolution, in GetHuman742947's own words:
my profile will not let me log in.*I have had a spoke with Rick from customer service , whom in return refused to help me .Be said your email is wrong and he isn't going to help me get my profile back because the mistake that amazon made is very secured.I have already made orders and money is taken out of my account I said.Your "p***word,email and telephone number isn't enough information" he says.*I would like a full refund with some and recommend that this is be justified through constins***utional law.I dont want this to get out of hand as it is already a mess ,but I do recommend Rick and his customer service posse be relieved from their job as customer care.
I trust that Amazon will make this right and come up with a resolution that is fair.
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Amazon

Customer service issue
Reported by GetHuman742947
Jun 2nd, 2018 - 3 mons ago
I have an issue with Amazon too
Not resolved
Seen by 3 customers so far
Similar issue to 24 others
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Timeline
GetHuman742947 started working on this issue
Jun 2nd 6:03pm