Unable to connect to Mayday, said not connected to the internet even though I show conn...

GetHuman603234's customer service issue with Amazon from April 2018

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Help with my Amazon issue
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Email address on the account, Order number, Name on the account, and Billing address
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The issue and preferred resolution, in GetHuman603234's own words:
Open videos or anything on my kindle ... Unable to connect to Mayday, said not connected to the internet even though I show connected with * bars.
I need to access my kindle
Connected to my kindle
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Amazon

Mayday or even settings help
Customer service issue
Reported by GetHuman603234
Apr 17th, 2018 - 3 mons ago
I have an issue with Amazon too
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Seen by 1 customer so far
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Timeline
GetHuman603234 started working on this issue
Apr 17th 1:51pm