When Amazon movies comes up it for only new accounts - prime video reconize my account...

GetHuman-edwarddu's Technical and Service Support issue with Amazon from April 2018

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Help with my Amazon issue
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Email address on the account, Order number, Name on the account, and Billing address
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The issue and preferred resolution, in GetHuman-edwarddu's own words:
prime video reconize my account ... When Amazon movies comes up it for only new accounts
I pay for prime
reconize I have a prime movie account with Amazon
Help with my Amazon issue
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Amazon

Vizio smart TV
Technical and Service Support issue
Reported by GetHuman-edwarddu
Apr 13th, 2018 - 4 mons ago
I have an issue with Amazon too
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Timeline
GetHuman-edwarddu started working on this issue
Apr 13th 8:26pm