I ran into a customer service representative who did not work for customer service. She...

GetHuman-njstaudt's Cancel or Change Account issue with Amazon from April 2018

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The issue and preferred resolution, in GetHuman-njstaudt's own words:
When I tried to change my email address from *****@***.com to *****@***.com ... ... I ran into a customer service representative who did not work for customer service. She wasn't even a customer service representative. Did nothing but confuse the issue and refused to help. Didn't even call back when promised.
I trust that Amazon will make this right and come up with a resolution that is fair.
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Amazon

Email address change
Cancel or Change Account issue
Reported by GetHuman-njstaudt
Apr 18th, 2018 - 3 mons ago
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Timeline
GetHuman-njstaudt started working on this issue
Apr 18th 11:42pm