Order No ***-*******-******* on *th May.Delivery expected on *th May by Hermes. Message...

GetHuman-kenrusse's Problem With an Order issue with Amazon.com (UK) from May 2019

Help with my Amazon.com (UK) issue
The issue in GetHuman-kenrusse's own words
Order No ***-*******-******* on *th May.Delivery expected on *th May by Hermes. Message on my Fire from Amazon *th May to say parcel was being held by carrier. Contacted Hermes Carrier who stated that parcel was on his manifesto but not on delivery lorry. I tried to track parcel on Hermes site using tracking number ****************. They messaged that as that number was a high street retailer I would have to contact them. Are you able to discover where the parcel is and if it is going to be delivered and when?
GetHuman-kenrusse did not yet indicate what Amazon.com (UK) should do to make this right.
I have an issue with Amazon.com (UK) too
How GetHuman-kenrusse fixed the problem
Use the free phone number **** *** **** explain to a person, you will need your order number and confirmation of your name address etc. Job done in five minutes and replacement order on its way
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Amazon.com (UK)

Problem With an Order issue
Reported by GetHuman-kenrusse
May 8th, 2019 - a mon ago
I have an issue with Amazon.com (UK) too
Fixed
GetHuman-kenrusse shared how to fix
Seen by 6 customers so far
Similar issue to 17812 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Name on account
Timeline
GetHuman-kenrusse started working on this issue
May 8th 6:02pm
GetHuman-kenrusse indicated the issue is not fixed yet.
May 9th 9:35am
GetHuman-kenrusse confirmed the issue is fixed. Hooray!
May 9th 10:36am