Hi Amazon,*My name is Melinda*First of all, I just placed an order twice of the same it...

GetHuman-mpanalig's Problem With an Order issue with Amazon.com (UK) from May 2019

Help with my Amazon.com (UK) issue
The issue in GetHuman-mpanalig's own words
Hi Amazon,*My name is Melinda*First of all, I just placed an order twice of the same item what shall I do so they will not send them both to me and I’m not gonna pay twice. It’s a gel heel sleeve for plantar fasciitis.**Second of all, I thought the delivery is free why am I being charge of £*?**And third of all, I saw a transaction from my bank statement dated Saturday ** May **** the amount of £*.** which I never did, I busy working that day.*It says Amazon Prime Amzn.Co.U Luxembourg*What shall I do?*Please can you help me solve these problems before I call my bank. Thank you very much.
GetHuman-mpanalig did not yet indicate what Amazon.com (UK) should do to make this right.
I have an issue with Amazon.com (UK) too
How GetHuman-mpanalig fixed the problem
Hi, I logged on at my account and I was able to cancel my order before it left the warehouse. *The £* pound deduction I didnt understand for what was it.*And the £*.** was for Prime free delivery membership. *So That’s it, I fixed most of it.
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Amazon.com (UK)

Problem With an Order issue
Reported by GetHuman-mpanalig
May 7th, 2019 - 2 mons ago
I have an issue with Amazon.com (UK) too
Fixed
GetHuman-mpanalig shared how to fix
Seen by 9 customers so far
Similar issue to 17748 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Name on account
Timeline
GetHuman-mpanalig started working on this issue
May 7th 9:05pm
GetHuman-mpanalig confirmed the issue is fixed. Hooray!
May 15th 8:46pm
GetHuman-mpanalig confirmed the issue is fixed. Hooray!
May 16th 7:45am
GetHuman-mpanalig confirmed the issue is fixed. Hooray!
May 17th 5:47am
GetHuman-mpanalig confirmed the issue is fixed. Hooray!
Jun 10th 6:48am