Before contacting them, items GetHuman-lenajeh may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman-lenajeh's own words
Dear Amazon, **On Friday *rd of May I ordered three rugged smart phones on a work credit card (Order ****-*******-*******) . **On Sunday *th, I got an e-mail saying the payment has been declined. When I clicked on the order, it looks like payments for two phones have been accepted and one has not. I did realise that I put my person address (where my statements are sent) instead of my office. I have now updated this. Do you know whether this is the problem? I have spoken to my finance team and they asked me to confirm with you whether you know why the last payment has been declined. **Warm Regards, *Lena
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