I just received a package that was damaged and missing * book from my order...

GetHuman-knsha's complaint issue with Amazon.com (UK) from March 2019

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The issue in GetHuman-knsha's own words
I just received a package that was damaged and missing * book from my order ****-*******-*******. The packaged had been taped up by someone - not part of the original packaging!**I received the "Strike Back" book but the package was missing "Shadow Kill" book. I had chatted previously with Aboobaker who told me it was still in transit - well I got the package but clearly it is missing a book.**I would like to have the book resent to me without charge! **Also, as a side note - your packaging is not very substantial - the other part of my order, which I received a few days ago had packaging that was almost open and could have resulted in a lost book.
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Amazon.com (UK)

complaint issue
Reported by GetHuman-knsha
Mar 30th, 2019 - 6 mons ago
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GetHuman-knsha started working on this issue
Mar 30th 7:56pm
GetHuman-knsha confirmed the issue is fixed. Hooray!
Mar 31st 3:57am