Dear Amazon**We have £*.** taken out of our account every month from 'Amazon Prime', we...

GetHuman2604880's overcharge issue with Amazon.com (UK) from March 2019

Help with my Amazon.com (UK) issue
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman2604880's own words
Dear Amazon**We have £*.** taken out of our account every month from 'Amazon Prime', we have liaised with Amazon and they have no record*history of such payments. * *Our past monthly payments via our bank account ** *£*.** UK Prime on ********£*.** UK Prime on ********£*.** Amazon Prime *********£*.** Amazon Prime ******** etc....**Please explain why money have been taken from our account without our permission and how will you reimburse us?**Regards*Richard
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Amazon.com (UK)

overcharge issue
Reported by GetHuman2604880
Mar 27th, 2019 - a mon ago
I have an issue with Amazon.com (UK) too
Fixed
Seen by 7 customers so far
Similar issue to 15311 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Name on account
Timeline
GetHuman2604880 started working on this issue
Mar 27th 4:46pm
GetHuman2604880 indicated the issue is not fixed yet.
Mar 30th 7:18pm
GetHuman2604880 indicated the issue is not fixed yet.
Apr 9th 6:52pm
GetHuman2604880 indicated the issue is not fixed yet.
Apr 9th 6:54pm