Hello - I have already tried to cancel an order two days ago - before the order was dis...

GetHuman-madeingr's customer service issue with Amazon.com (UK) from March 2019

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The issue in GetHuman-madeingr's own words
Hello - I have already tried to cancel an order two days ago - before the order was dispatched- and now i got a mail of diapched confirmation.*ORDER * ***-*******-********The reason for cancelling was that the delivery time upon purchase was not matching AT ALL the delivery time of the receipt that Baocity sent me. Further more to my claim is the fact that , i had already placed another similar order with the same company, that has not only NOT arrived in the specified time (which was today ) but the item looks like its not out for delivery as of yet !!! Just to be clear this *st order was placed days in advance before the one i have been trying to cancel.*So not only the seller did not reply to my claim of canceling this *nd order when it was not yet dispatched - but today i got an email verification that this *nd big order has been dispatched!!! - this is a big money order and i would appreciate that amazon get to clear this matter and honour my business which as you may see is very frequent and very lucrative to your company. *I have already sent you several mails and tried to cancel this in advance i have proof for all the above and am sorry to say that its very difficult to get in contact with amazon via the site and this is not making the situation easier. Pls reply to me that my money is now retuned **** pounds and that this order is now canceled? also it would be nice that the delivery dates amazon promises match the delivery dates that companies claim to be responsible for after an order is already placed. In this particular case the Amazon stated about a weeks delivery and Baocity claimed ** -** days. NOTHING TO DO TIMEWISE AS YOU SHOULD AGREE. thanks for your quick handling of this case. And again this order had not left the sender at the time of canceling . This seller is a scam and i expect justice. *best *N
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Amazon.com (UK)

Customer service issue
Reported by GetHuman-madeingr
Mar 12th, 2019 - 5 mons ago
I have an issue with Amazon.com (UK) too
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GetHuman-madeingr started working on this issue
Mar 12th 5:11pm