** February **** ...placed order assuming lamp was GOLD.*Silver lamp arrived.*Messaged...

GetHuman-pennpen's customer service issue with Amazon.com (UK) from February 2019

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The issue in GetHuman-pennpen's own words
** February **** ...placed order assuming lamp was GOLD.*Silver lamp arrived.*Messaged seller. Suggested I return the lamp and re-order SIN:B**KGPBCND*Feb **th Ordered SIN:B**KGPBCND ( GOLD ! )*Feb ** Returned silver lamp *Feb **th.... The SECOND lamp I ordered (SIN:B**KGPBCND) arrived ( fantastic delivery service ! ) *IT IS SILVER ! ....it will be returned. *Advice requested please .... HOW do I get a GOLD lamp ?
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Amazon.com (UK)

Customer service issue
Reported by GetHuman-pennpen
Feb 15th, 2019 - 8 mons ago
I have an issue with Amazon.com (UK) too
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GetHuman-pennpen started working on this issue
Feb 15th 4:49pm