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Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman2031888's own words
My husband and I both have Amazon accounts. His is Prime. I cancelled my Prime account after multiple blunders on Amazon's account. We live in a tower block, and several times now, we have buzzed the delivery person in, only for him or her to leave the package in the lobby and not make the huge effort of taking the elevator to the fifth floor to deliver it to us. In the time it takes to realize the delivery person has done that and go downstairs, someone else could easily have picked up the package. I want to talk to an actual human being. My husband bought me a book that the delivery person just left in the lobby. This is unacceptable.
GetHuman2031888 did not yet indicate what Amazon.com (UK) should do to make this right.
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