I ordered an item for my son in Bristol but they couldn’t deliver because there was no...

GetHuman1975114's customer service issue with Amazon.com (UK) from January 2019

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The issue in GetHuman1975114's own words
I ordered an item for my son in Bristol but they couldn’t deliver because there was no one in the house. I left details to leave with a neighbour but maybe they were out because I had an email from Amazon this am saying they couldn’t deliver. The upshot is that they won’t try to deliver again and asked me to contact Amazon.*What should I do please?*Obviously I would like it to be delivered to my son at a convenient time - he is a student and is studying for exams this week in the library. Next week would be better but I need my son to let me know best time for him.*If it’s too difficult the package would have to be delivered to me in Winchester.
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Amazon.com (UK)

Customer service issue
Reported by GetHuman1975114
Jan 16th, 2019 - a mon ago
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Jan 16th 10:58am