I placed an order on ********** and I received an email on the ***** saying the payment...

GetHuman-headymur's customer service issue with Amazon.com (UK) from January 2019

1 view
9654 similar
0 following
Help with my Amazon.com (UK) issue
First: share to improve GetHuman-headymur's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-headymur's next move: talk to Amazon.com (UK) when they open.
Amazon.com (UK)'s call center is closed now. We will send GetHuman-headymur a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-headymur may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman-headymur's own words
I placed an order on ********** and I received an email on the ***** saying the payment has been declined and has not went through. I do not know why it did not go through. The order was of multiple items worth £*** and some items have been processed and others haven't. I need all these items and would like all the items. If you could please look into this order and tell me what has happened and resolve the issue as soon as possible. *order number - ***-*******-*******
GetHuman-headymur did not yet indicate what Amazon.com (UK) should do to make this right.
I have an issue with Amazon.com (UK) too
How GetHuman-headymur fixed the problem
We are waiting for GetHuman-headymur to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon.com (UK)'s attention and get better help faster. Tap below to get started.
Having Amazon.com (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-headymur fixes it.
This email address isn't valid

Amazon.com (UK)

Customer service issue
Reported by GetHuman-headymur
Jan 14th, 2019 - 9 mons ago
I have an issue with Amazon.com (UK) too
Not resolved
Seen by 1 customer so far
Similar issue to 9654 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-headymur started working on this issue
Jan 14th 5:27pm