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The issue in GetHuman-aghdgsa's own words
See order * ***-*******-******* for a pair of Veja shoes. Delivered fine, the size asked for. However, they were too small (not Amazon's fault) and I wish to return them. Later in December '** I went to Amazon Prime and bought a book, which was a good purchase. But, when I look at my Amazon account, to try to return the shoes, the only purchase recorded is the book. I am totally confused and need your help. Andy
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