Good morning - can you please resolve my issue with Order No. ***-*******-******* and O...

GetHuman-miacarty's customer service issue with (UK) from January 2019

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The issue in GetHuman-miacarty's own words
Good morning - can you please resolve my issue with Order No. ***-*******-******* and Order No. ***-*******-*******, Only * of these was ordered on the **th Dec ****, but was charged for * items. I have struggled to return via Hermes at a parcel shop as when the items are scanned there's no authorisation, thought it may of been during the printing return label process there was no request for a return payment. I e-mailed bracketsales *** via Amazon and had a return message saying they cannot be contacted. I've tried numerous ways to contact Amazon which no longer have a customer service line to speak, can you please help resolve my issue, look forward to heariang from you - Best Wishes
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Customer service issue
Reported by GetHuman-miacarty
Jan 14th, 2019 - 9 mons ago
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GetHuman-miacarty started working on this issue
Jan 14th 11:45am