I am an amazon prime member, but it seems that you are taking three lots of subscriptio...

GetHuman1956674's customer service issue with Amazon.com (UK) from January 2019

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The issue in GetHuman1956674's own words
I am an amazon prime member, but it seems that you are taking three lots of subscription fees from me each month - two from my Amex Card and one from my bank account. Please get in touch with me to sort this out - I want to cancel all payments from the amex card and I imagine you will be able to give me a refund on these. I would also like an explanation as to why it is possible that it looks as if I have * accounts!*Also I would like some information on how I use music and books (kindle) via my amazon account and how much extra this will cost me each month.**many thanks. Frances ***** ******
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Amazon.com (UK)

Customer service issue
Reported by GetHuman1956674
Jan 13th, 2019 - 9 mons ago
I have an issue with Amazon.com (UK) too
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Seen by 3 customers so far
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GetHuman1956674 started working on this issue
Jan 13th 4:46pm
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Jan 13th 4:48pm