Before contacting them, items GetHuman-poijones may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman-poijones's own words
there's been a miss understanding with amazon prime as exactly £*.** has been taking out my back account and i have no clue what it is as I go and look at my orders there's was no recent orders that cost £*.** and on the day the money went out. my mate told me that I have probably accidentally bought "amazon prime" which I don't want. is there any way I can get the £*.** back and cancel whatever reason why it got taken out.
GetHuman-poijones did not yet indicate what Amazon.com (UK) should do to make this right.
I have an issue with Amazon.com (UK) too
How GetHuman-poijones fixed the problem
We are waiting for GetHuman-poijones to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.