I wanted to do Live Chat but can't find a way! *Please could you help me?I have lost...
GetHuman1924030's customer service issue with Amazon.com (UK) from January 2019
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I wanted to do Live Chat but can't find a way! *Please could you help me?I have lost * Fitbits bought from you due to the strap coming undone. I've contacted Fitbit and Fit Bit community to report the problem. *Somebody replied from the community telling me that Fitbit has not sold Charge * for months, and the strap coming undone and the Fitbit falling off seems to be an issue. However I bought "charge *" a month ago ( Dec *th) from Amazon to replace the first that fell off! *I would return the Fitbit but of course I can't ! *My review is below . I am Melanie Gregory . *MY REVIEW ON AMAZON UK* I have bought *x Fitbit Charge *.*I purchased my first Fitbit Charge * in July and it simply fell off my wrist in November and I never found it again.*I was annoyed to have to buy a replacement so soon but I had been very happy with my Charge * so I bought another Charge* and an additional wristband.*I have now lost my replacement which I have only had for just over a month.... it simply fell off my wrist and it is lost.*I’ve now looked at the postings by the “Fitbit community” and realise this is a common problem!*Although I really like the device ( I would give the actual device * stars) I think the problem with the strap falling off needs to be addressed ( The wrist bands do not deserve any stars as they simply are not fit for purpose).
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