Hi I have sent a query on your chat. I qualified for free postage and £* promo however...

GetHuman-wendystw's customer service issue with Amazon.com (UK) from January 2019

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The issue in GetHuman-wendystw's own words
Hi I have sent a query on your chat. I qualified for free postage and £* promo however at checkout you have charged me for postage when the order was over £** to qualify for free postage! **I would like my account credited with the amount of postage.*****Item Subtotal:*£**.***Postage & Packing:*£*.***Promotion Applied:*-£*.***Total before VAT:*£**.***VAT:*£*.***Order Total:*£*.***Selected Payment Method:*Gift Card
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Amazon.com (UK)

Customer service issue
Reported by GetHuman-wendystw
Jan 5th, 2019 - 4 mons ago
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GetHuman-wendystw started working on this issue
Jan 5th 5:51pm