Hi I have sent a query on your chat. I qualified for free postage and £* promo however...

GetHuman-wendystw's customer service issue with Amazon.com (UK) from January 2019

2 views
 | 
8718 similar
 | 
0 following
Help with my Amazon.com (UK) issue
First: share to improve GetHuman-wendystw's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-wendystw's next move: talk to Amazon.com (UK) when they open.
Amazon.com (UK)'s call center is closed now. We will send GetHuman-wendystw a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-wendystw may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman-wendystw's own words
Hi I have sent a query on your chat. I qualified for free postage and £* promo however at checkout you have charged me for postage when the order was over £** to qualify for free postage! **I would like my account credited with the amount of postage.*****Item Subtotal:*£**.***Postage & Packing:*£*.***Promotion Applied:*-£*.***Total before VAT:*£**.***VAT:*£*.***Order Total:*£*.***Selected Payment Method:*Gift Card
GetHuman-wendystw did not yet indicate what Amazon.com (UK) should do to make this right.
I have an issue with Amazon.com (UK) too
How GetHuman-wendystw fixed the problem
We are waiting for GetHuman-wendystw to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon.com (UK)'s attention and get better help faster. Tap below to get started.
Having Amazon.com (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-wendystw fixes it.
This email address isn't valid

Amazon.com (UK)

Customer service issue
Reported by GetHuman-wendystw
Jan 5th, 2019 - 4 mons ago
I have an issue with Amazon.com (UK) too
Not resolved
Seen by 2 customers so far
Similar issue to 8718 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-wendystw started working on this issue
Jan 5th 5:51pm