Yesterday a DPD courier came with an empty package which I, obviously refused. The onl...

GetHuman1895240's customer service issue with Amazon.com (UK) from January 2019

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The issue in GetHuman1895240's own words
Yesterday a DPD courier came with an empty package which I, obviously refused. The only thing the courier could do was to say that I refused it as it was damaged Today I received an e-mail from Amazon asking how I rated the place where I picked up the parcel!! I looked on Amazon's website and it says that customer (I suppose that must be me) picked up the goods from DPD in Dagenham TODAY. I don't think anyone in their right mind would travel miles to collect a piece of cardboard containing nothing when they'd refused the same package for the same reason one day earlier ( would HOPE that you agree)!! I spoke to DPD who confirmed that they logged the package as being empty today. I am struggling to find someone to speak to at Amazon - still searching Google for this information.
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Amazon.com (UK)

Customer service issue
Reported by GetHuman1895240
Jan 4th, 2019 - 4 mons ago
I have an issue with Amazon.com (UK) too
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GetHuman1895240 started working on this issue
Jan 4th 2:09pm