Before contacting them, items GetHuman1895240 may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman1895240's own words
Yesterday a DPD courier came with an empty package which I, obviously refused. The only thing the courier could do was to say that I refused it as it was damaged Today I received an e-mail from Amazon asking how I rated the place where I picked up the parcel!! I looked on Amazon's website and it says that customer (I suppose that must be me) picked up the goods from DPD in Dagenham TODAY. I don't think anyone in their right mind would travel miles to collect a piece of cardboard containing nothing when they'd refused the same package for the same reason one day earlier ( would HOPE that you agree)!! I spoke to DPD who confirmed that they logged the package as being empty today. I am struggling to find someone to speak to at Amazon - still searching Google for this information.
GetHuman1895240 did not yet indicate what Amazon.com (UK) should do to make this right.
I have an issue with Amazon.com (UK) too
How GetHuman1895240 fixed the problem
We are waiting for GetHuman1895240 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon.com (UK)'s attention and get better help faster. Tap below to get started.
Having Amazon.com (UK) issues too?
Get tips from pros & other customers, and get it handled faster: