Hello from Amazon.co.uk**We're sorry, you've written to an address that cannot accept i...

GetHuman1820542's customer service issue with Amazon.com (UK) from December 2018

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The issue in GetHuman1820542's own words
Hello from Amazon.co.uk**We're sorry, you've written to an address that cannot accept incoming e-mail.*YES WELL SORRY AINT GOOD ENOUGH WHY IS MY PARCEL NOT DELIVERED ON EXPECTED DAY OR ON NEXT DAY BY YOU AND WHY WHY WHY IS IT GOING ALL ROUND THE UK AND WHEN I TRY TO CONTACT YOU NY EMAIL YOUR CUSTOMER SERVICE BUTTON DID NOT WORK SPENT ALL DAY TRYING TO CONTACT YOU ABOUT WHY PARCEL IS IN LIVERPOOL ** MILES FROM ME AND THEN GOES TO SURREY AND OTHER PLACES IN BETWEEN*Your orders and your account settings can all be managed by visiting Your Account:*http:**www.amazon.co.uk*your-account .**You can find answers to other questions by searching http:**www.amazon.co.uk*help**Thank you for shopping at Amazon.co.uk**Regards,*Customer Service Department*Amazon.co.uk**P.S. You received this message because Amazon.co.uk received the following*message:**Date: Sun, ** Dec **** **:**:** ******From: edward foulkes ******@***.com**To: "*****@***.com" ******@***.com**Subject: Re: Your Amazon.co.uk order of "Portable Carry Case for LP..." has**been dispatched**Can you explain why my parcel is travelling all over the country as seen in your tracking information it was supposed to be here yesterday then you informed me it would be here today ?? Now it's in Weybridge Surrey?????,**Delivery By Amazon*Tracking ID Q************Sunday, ** December***:** AM*Possible delay in delivery due to arrival at incorrect carrier facility*Weybridge, SURREY GB*Saturday, ** December**:** PM*Package delayed in transit**:** AM*Parcel received by carrier*Liverpool, GB**:** AM*The issue with your parcel has been corrected by the carrier but delivery could be delayed by at least a day.*GB**:** AM*Possible delay in delivery due to arrival at incorrect carrier facility*GB**:** AM*Parcel received by carrier*Liverpool, GB**:** AM*Possible delay in delivery due to arrival at incorrect carrier facility*Redhill, GB*Friday, ** December***:** PM*Package departed an Amazon facility*Manchester, STRETFORD GB*Package has shipped*Balby, Doncaster UK*Times are shown in the local time zone***Sent from my Samsung Galaxy smartphone.***-------- Original message --------*From: "Amazon.co.uk" ******@***.com**Date: ********** **:** (GMT***:**)*To: *****@***.com*Subject: Your Amazon.co.uk order of "Portable Carry Case for LP..." has been dispatched****Amazon.co.uk**https:**www.amazon.co.uk*gp*r.html?C***VLIQ*P*ES*H&K****XDS****JAR&M*urn:rtn:msg:**************f****ba***fe*****c*b**a*****p*eu&R**F*JW**GOKCF*&T*C&U*https%*A%*F%*Fwww.amazon.co.uk%*Fref%*Dpe*******************TE*g*i&H*SEARIW*KRVL**RLKINE*HD*NOTQA&ref**pe*******************TE*g*i***Your Orders*https:**www.amazon.co.uk*gp*r.html?C***VLIQ*P*ES*H&K****XDS****JAR&M*urn:rtn:msg:**************f****ba***fe*****c*b**a*****p*eu&R***JV*EDCSEY*D&T*C&U*https%*A%*F%*Fwww.amazon.co.uk%*Fgp%*Fcss%*Fyour-orders-access%*Fref%*Dpe*******************TE*oh*tn&H*K*YEUWNFB*R*Q*GYZX*GHMDLZF*A&ref**pe*******************TE*oh*tn********* ***** Your Account*https:**www.amazon.co.uk*gp*r.html?C***VLIQ*P*ES*H&K****XDS****JAR&M*urn:rtn:msg:**************f****ba***fe*****c*b**a*****p*eu&R**WL*YW*UB**TB&T*C&U*https%*A%*F%*Fwww.amazon.co.uk%*Fgp%*Fcss%*Fyour-account-access%*Fref%*Dpe*******************TE*ya*tn&H*ATNZTGJLGAFADSVAN*VUXAAR*AYA&ref**pe*******************TE*ya*tn******* ***** Amazon.co.uk*https:**www.amazon.co.uk*gp*r.html?C***VLIQ*P*ES*H&K****XDS****JAR&M*urn:rtn:msg:**************f****ba***fe*****c*b**a*****p*eu&R*F*SKC*H**DGT&T*C&U*https%*A%*F%*Fwww.amazon.co.uk%*Fref%*Dpe*******************TE*g*tn&H*QXPA*XOWAXLZWKSZAWVZPMA*A**A&ref**pe*******************TE*g*tn***Dispatch Confirmation*Order ****-*******-********https:**www.amazon.co.uk*gp*r.html?C***VLIQ*P*ES*H&K****XDS****JAR&M*urn:rtn:msg:**************f****ba***fe*****c*b**a*****p*eu&R*GP**HHM*MZ*W&T*C&U*https%*A%*F%*Fwww.amazon.co.uk%*Fgp%*Fcss%*Fsummary%*Fedit.html%*Fref%*Dpe*******************TE*od*tn%*Fie%*DUTF*%**orderID%*D***-*******-*******&H*G*ATG*EGFTFDZROKOGP*LUMMEF*A&ref**pe*******************TE*od*tn****Hello,**We thought you'd like to know that we've dispatched your item(s). Your order is on the way, and can no longer be changed. If you need to return an item or manage other orders, please visit Your Orders*https:**www.amazon.co.uk*gp*r.html?C***VLIQ*P*ES*H&K****XDS****JAR&M*urn:rtn:msg:**************f****ba***fe*****c*b**a*****p*eu&R**JL*Q*T*ANS*P&T*C&U*https%*A%*F%*Fwww.amazon.co.uk%*Fgp%*Fcss%*Fyour-orders-access%*Fref%*Dpe*******************TE*oh*bd&H*TQQKPXPXTPR*NBEZZFT*M*NGABKA&ref**pe*******************TE*oh*bd* on Amazon.co.uk****Arriving:*Saturday, December *****Track your package* *https:**www.amazon.co.uk*gp*r.html?C***VLIQ*P*ES*H&K****XDS****JAR&M*urn:rtn:msg:**************f****ba***fe*****c*b**a*****p*eu&R*TCN**W*CR*HT&T*C&U*https%*A%*F%*Fwww.amazon.co.uk%*Fgp%*Fcss%*Fshiptrack%*Fview.html%*Fref%*Dpe*******************TE*typ%*Fie%*DUTF*%**addressID%*Dlpqnsrmsrjn%**latestArrivalDate%*D**********%**orderID%*D***-*******-*******%**shipmentDate%*D**********%**orderingShipmentId%*D**************%**packageId%*D*&H*A*ODN*ZDRYV**JRFW*JBWA**GZ*A&ref**pe*******************TE*typ****** Your order was sent to:**E j foulkes*** IVY STREET*RUNCORN, Cheshire WA* *NU*United Kingdom****Your item(s) is (are) being sent by Amazon Logistics. Your tracking number is Q***********. Depending on the delivery method you chose, it's possible that the tracking information might not be visible immediately. Learn more about Tracking*https:**www.amazon.co.uk*gp*f.html?C***VLIQ*P*ES*H&K****XDS****JAR&M*urn:rtn:msg:**************f****ba***fe*****c*b**a*****p*eu&R**S*UM*BBEZ**I&T*C&U*https%*A%*F%*Fwww.amazon.co.uk%*Ftracking%*Fref%*DTE*tra%**ref*%*Dpe******************&H*JZPZWI*ALSA*MMDGELNGZSAOFOCA&ref**pe*******************.**If you have a mobile device, you can use the free Amazon Mobile App*https:**www.amazon.co.uk*gp*r.html?C***VLIQ*P*ES*H&K****XDS****JAR&M*urn:rtn:msg:**************f****ba***fe*****c*b**a*****p*eu&R**N*LVZ*J**DJ*&T*C&U*https%*A%*F%*Fwww.amazon.co.uk%*Fgp%*Fwindowshop%*Fua*redirect.html%*Fref%*Dpe*******************mshop*mm*uk****%*Fiphone%*Dhttp%*A%*F%*Fitunes.apple.com%*Fgb%*Fapp%*Famazon-mobile%*Fid*********%*Fmt%*D*%**android%*D%*Fgp%*Fmas%*Fget%*Fandroid%*FisUnderground%*D*%**default%*D%*Fb%*F%*Fnode%*D**********&H*MRBABJMAEUDZAXAFMKFMULULKRMA&ref**pe*******************mshop*mm*uk***** to receive delivery notifications and track your parcel on the go.****Delivery Information*****https:**www.amazon.co.uk*gp*r.html?C***VLIQ*P*ES*H&K****XDS****JAR&M*urn:rtn:msg:**************f****ba***fe*****c*b**a*****p*eu&R**EXRA*AB*****&T*C&U*https%*A%*F%*Fwww.amazon.co.uk%*Fdp%*FB**MG*AMEL%*Fref%*Dpe*******************TE*dp*i*&H*PJOYDDVY*UKUAYGCRONWQ**SJOUA&ref**pe*******************TE*dp*i***https:**images-na.ssl-images-amazon.com*images*I***TcjeGxHaL.*SCLZZZZZZZ**SY****SX****.jpg**** *** Portable Carry Case for LP Records and **-Inch Vinyl (BLACK) *https:**www.amazon.co.uk*gp*r.html?C***VLIQ*P*ES*H&K****XDS****JAR&M*urn:rtn:msg:**************f****ba***fe*****c*b**a*****p*eu&R**DOGJ**Z*VTC*&T*C&U*https%*A%*F%*Fwww.amazon.co.uk%*Fdp%*FB**MG*AMEL%*Fref%*Dpe*******************TE*dp**&H*G*X**QJDPSKKO*HKC*KTIPPLIMWA&ref**pe*******************TE*dp****Sold by Assai-uk******** **.*****Item Subtotal:* **.***Postage & Packing:***** *.***Total:* **.***Paid by Visa:** **.********It's easy to return an item. Visit our Online Returns Centre*https:**www.amazon.co.uk*gp*f.html?C***VLIQ*P*ES*H&K****XDS****JAR&M*urn:rtn:msg:**************f****ba***fe*****c*b**a*****p*eu&R**XUCLYV*I*SDY&T*C&U*https%*A%*F%*Fwww.amazon.co.uk%*Freturns-support%*Fref%*DTE*r%**ref*%*Dpe******************&H**BJGQT*MTSLKQQJYWSSOAMZ*FKSA&ref**pe*******************.*If you need further assistance with your order, please visit Customer Service*https:**www.amazon.co.uk*gp*f.html?C***VLIQ*P*ES*H&K****XDS****JAR&M*urn:rtn:msg:**************f****ba***fe*****c*b**a*****p*eu&R**SNT*BPWOBTIT&T*C&U*https%*A%*F%*Fwww.amazon.co.uk%*Fcustomerservice%*Fref%*DTE*cs%**ref*%*Dpe******************&H*DMRNA*KVXWDBKDI**QLQI*TSRG*A&ref**pe*******************.**We hope to see you again soon.*Amazon.co.uk****Frequently bought together with Portable Carry Case for LP Recor...***Acc-Sees Velvet Antistatic Vinyl Brush* *https:**www.amazon.co.uk*gp*r.html?C***VLIQ*P*ES*H&K****XDS****JAR&M*urn:rtn:msg:**************f****ba***fe*****c*b**a*****p*eu&R**NV***GVCR*P*&T*C&U*https%*A%*F%*Fwww.amazon.co.uk%*Fgp%*Fproduct%*FB***MS*X*I%*Fref%*Dpe*******************pd*te*s*bx*im%*F*encoding%*DUTF*%**pd*rd*i%*DB***MS*X*I%**pd*rd*r%*DG**X*PCVSCEH**SM*CCV%**pd*rd*w%*DhOZaQ%**pd*rd*wg%*D*x*vP&H*ADAKQT*OVVFTHYPGJUC*ZZPRCV*A&ref**pe*******************pd*te*s*bx*im**Acc-Sees Velvet Antistatic Vinyl Brush*https:**www.amazon.co.uk*gp*r.html?C***VLIQ*P*ES*H&K****XDS****JAR&M*urn:rtn:msg:**************f****ba***fe*****c*b**a*****p*eu&R*RFC***C***OH&T*C&U*https%*A%*F%*Fwww.amazon.co.uk%*Fgp%*Fproduct%*FB***MS*X*I%*Fref%*Dpe*******************pd*te*s*bx*ti%*F*encoding%*DUTF*%**pd*rd*i%*DB***MS*X*I%**pd*rd*r%*DG**X*PCVSCEH**SM*CCV%**pd*rd*w%*DhOZaQ%**pd*rd*wg%*D*x*vP&H*SUR*C*LWL*A*W*Z*QGAVKCJDTSKA&ref**pe*******************pd*te*s*bx*ti***.*****Rumours ***** Reprise record** *https:**www.amazon.co.uk*gp*r.html?C***VLIQ*P*ES*H&K****XDS****JAR&M*urn:rtn:msg:**************f****ba***fe*****c*b**a*****p*eu&R***UMXJI**UUOY&T*C&U*https%*A%*F%*Fwww.amazon.co.uk%*Fgp%*Fproduct%*FB***OKFISQ%*Fref%*Dpe*******************pd*te*s*bx*im%*F*encoding%*DUTF*%**pd*rd*i%*DB***OKFISQ%**pd*rd*r%*DG**X*PCVSCEH**SM*CCV%**pd*rd*w%*DhOZaQ%**pd*rd*wg%*D*x*vP&H***MHTNWQU*DXNDAKO*LYASXI*PAA&ref**pe*******************pd*te*s*bx*im**Rumours ***** Reprise record**https:**www.amazon.co.uk*gp*r.html?C***VLIQ*P*ES*H&K****XDS****JAR&M*urn:rtn:msg:**************f****ba***fe*****c*b**a*****p*eu&R***KJZC*LGQD*&T*C&U*https%*A%*F%*Fwww.amazon.co.uk%*Fgp%*Fproduct%*FB***OKFISQ%*Fref%*Dpe*******************pd*te*s*bx*ti%*F*encoding%*DUTF*%**pd*rd*i%*DB***OKFISQ%**pd*rd*r%*DG**X*PCVSCEH**SM*CCV%**pd*rd*w%*DhOZaQ%**pd*rd*wg%*D*x*vP&H*ICBITVLT*OGLA*CVG*JVYANAVFSA&ref**pe*******************pd*te*s*bx*ti****.*****Back To Black* *https:**www.amazon.co.uk*gp*r.html?C***VLIQ*P*ES*H&K****XDS****JAR&M*urn:rtn:msg:**************f****ba***fe*****c*b**a*****p*eu&R***XAP*FKDJJPD&T*C&U*https%*A%*F%*Fwww.amazon.co.uk%*Fgp%*Fproduct%*FB***P*FG*I%*Fref%*Dpe*******************pd*te*s*bx*im%*F*encoding%*DUTF*%**pd*rd*i%*DB***P*FG*I%**pd*rd*r%*DG**X*PCVSCEH**SM*CCV%**pd*rd*w%*DhOZaQ%**pd*rd*wg%*D*x*vP&H*DQQWNOG*YVMLUV*HELTARLGWUJMA&ref**pe*******************pd*te*s*bx*im**Back To Black*https:**www.amazon.co.uk*gp*r.html?C***VLIQ*P*ES*H&K****XDS****JAR&M*urn:rtn:msg:**************f****ba***fe*****c*b**a*****p*eu&R**C*T*WGW*INTE&T*C&U*https%*A%*F%*Fwww.amazon.co.uk%*Fgp%*Fproduct%*FB***P*FG*I%*Fref%*Dpe*******************pd*te*s*bx*ti%*F*encoding%*DUTF*%**pd*rd*i%*DB***P*FG*I%**pd*rd*r%*DG**X*PCVSCEH**SM*CCV%**pd*rd*w%*DhOZaQ%**pd*rd*wg%*D*x*vP&H*HCZESW*UEQDRNVNAVXMHQGCZNGQA&ref**pe*******************pd*te*s*bx*ti****.********You can cancel this order within ** days, beginning from the day you receive the product (subject to certain exceptions*https:**www.amazon.co.uk*gp*r.html?C***VLIQ*P*ES*H&K****XDS****JAR&M*urn:rtn:msg:**************f****ba***fe*****c*b**a*****p*eu&R**E*O*BJSCORDI&T*C&U*https%*A%*F%*Fwww.amazon.co.uk%*Fgp%*Fhelp%*Fcustomer%*Fdisplay.html%*Fref%*Dpe*******************TE*aes%*Fie%*DUTF*%**nodeId%*D*******&H**LWGA*CZUHU*CV*AXMKAGQXUNCYA&ref**pe*******************TE*aes*). We will reimburse all payments received from you for the goods purchased and will also reimburse outbound delivery charges (for the least expensive type of delivery offered by us). You will be responsible for the cost of returning the product to us unless we delivered it to you in error, it is faulty, or you purchased shoes, clothing and accessories (check our Returns Policy*https:**www.amazon.co.uk*gp*r.html?C***VLIQ*P*ES*H&K****XDS****JAR&M*urn:rtn:msg:**************f****ba***fe*****c*b**a*****p*eu&R**K**XLIB!**AHVYQ&T*C&U*https%*A%*F%*Fwww.amazon.co.uk%*Fgp%*Fhelp%*Fcustomer%*Fdisplay.html%*Fref%*Dpe*******************TE*aes%*Fie%*DUTF*%**nodeId%*D*******&H*CCF**MOVN*M*WGDWC*FRGASQNZKA&ref**pe*******************TE*aes*). You may be subject to increased return costs if the product cant be returned normally by post.**You can request a cancellation by visiting our Returns Support Centre*https:**www.amazon.co.uk*gp*f.html?C***VLIQ*P*ES*H&K****XDS****JAR&M*urn:rtn:msg:**************f****ba***fe*****c*b**a*****p*eu&R**MAK*X*D*YZXJ&T*C&U*https%*A%*F%*Fwww.amazon.co.uk%*Freturns-support%*Fref%*DTE*r%**ref*%*Dpe******************&H*MX*TCOGE**ELQCUZURYIEQOJQCMA&ref**pe******************** by contacting us*https:**www.amazon.co.uk*gp*r.html?C***VLIQ*P*ES*H&K****XDS****JAR&M*urn:rtn:msg:**************f****ba***fe*****c*b**a*****p*eu&R***B*FQ*B*PC&T*C&U*https%*A%*F%*Fwww.amazon.co.uk%*Fgp%*Fhelp%*Fcustomer%*Fdisplay.html%*Fref%*Dpe*******************TE*aes%*Fie%*DUTF*%**nodeId%*D******&H*U*HRUPM*OE*OFJZG*CWUAVIH*F*A&ref**pe*******************TE*aes** or completing this form*https:**www.amazon.co.uk*gp*f.html?C***VLIQ*P*ES*H&K****XDS****JAR&M*urn:rtn:msg:**************f****ba***fe*****c*b**a*****p*eu&R******JMR*CAFO&T*C&U*https%*A%*F%*Fwww.amazon.co.uk%*Fcancellationform%*Fref*%*Dpe*****************!***&H**DALWKEIWSFKAS*DD*QOJWGAZYYA&ref**pe******************* and sending it by post.**Please also see our Returns Policy*https:**www.amazon.co.uk*gp*r.html?C***VLIQ*P*ES*H&K****XDS****JAR&M*urn:rtn:msg:**************f****ba***fe*****c*b**a*****p*eu&R*HSX*M*CV*KQU&T*C&U*https%*A%*F%*Fwww.amazon.co.uk%*Fgp%*Fhelp%*Fcustomer%*Fdisplay.html%*Fref%*Dpe*******************TE*aes%*Fie%*DUTF*%**nodeId%*D*******&H*FG*AWVDBGL**IAAKAHYXATDWKTAA&ref**pe*******************TE*aes* to learn more about our ** day returns guarantee which outlines that you can return items for a full refund of the item price within ** days.**Amazon EU, Socit responsabilit limite, ** avenue John F. Kennedy, L-**** Luxembourg. Share capital: EUR ***.**** Registered in Luxembourg* RCS Luxembourg No: B ******* Business Licence Number: ******* Luxembourg VAT Registration Number: LU ********.**Learn more about your statutory rights here*https:**www.amazon.co.uk*gp*r.html?C***VLIQ*P*ES*H&K****XDS****JAR&M*urn:rtn:msg:**************f****ba***fe*****c*b**a*****p*eu&R**YWQ*O**HZCYU&T*C&U*https%*A%*F%*Fwww.amazon.co.uk%*Fgp%*Fhelp%*Fcustomer%*Fdisplay.html%*Fref%*Dpe*******************TE*que*ysr%*FnodeId%*D*******&H*H*JTRX*MTQQ*CQOSEWHI*DPS**GA&ref**pe*******************TE*que*ysr*.**Please note: This email was sent from a notification-only address that can't accept incoming email. Please do not reply to this message.

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Amazon.com (UK)

Customer service issue
Reported by GetHuman1820542
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 7448 others
0 customers following this

Timeline

GetHuman1820542 started working on this issue
Dec 24th, 2018 12:17am

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