I am trying to log in to my account I put my email address in and press forgot password...

GetHuman-derekver's customer service issue with Amazon.com (UK) from December 2018

5 views
 | 
5607 similar
 | 
0 following
Help with my Amazon.com (UK) issue
First: share to improve GetHuman-derekver's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-derekver's next move: try calling Amazon.com (UK) again.
The best way to get your problem resolved is to tap the button below to start calling Amazon.com (UK). We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-derekver may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman-derekver's own words
I am trying to log in to my account I put my email address in and press forgot password after answering a few questions it says we cant seem to identify you so I then enter my postcode it then says we weren't abl to identify you. I then go to creat an account and it says you indicated you are a new customer but an account with the email *****@***.com is already in use, I have been trying to resolve this for some week now and I am no further forward. You sent me a email that said we will call you back but when I pressed on to the link back to square one it asked me to sign in which I cant
GetHuman-derekver did not yet indicate what Amazon.com (UK) should do to make this right.
I have an issue with Amazon.com (UK) too
How GetHuman-derekver fixed the problem
We are waiting for GetHuman-derekver to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon.com (UK)'s attention and get better help faster. Tap below to get started.
Having Amazon.com (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-derekver fixes it.
This email address isn't valid

Amazon.com (UK)

Customer service issue
Reported by GetHuman-derekver
Dec 6th, 2018 - 6 mons ago
I have an issue with Amazon.com (UK) too
Not resolved
Seen by 5 customers so far
Similar issue to 5607 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-derekver started working on this issue
Dec 6th, 2018 1:24pm