Before contacting them, items GetHuman-cvalent may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman-cvalent's own words
Dear amazon. *I opened an account recently and placed * orders but my orders are not being submitted. I hace contacted customer support and was told that account specialust would contact me within ** hours. I still have not received any corrispondence to date. So i would like to cancel my orders as this situation of not knowing what is happening is not the best action for me at present. *I would appericate a reply to this email at your soonest convienance..*Regards*Cristina.
GetHuman-cvalent did not yet indicate what Amazon.com (UK) should do to make this right.
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