A family member ( Mr Ian Darke) ordered a book using his Amazon account ( Dying well...
GetHuman-hearl's customer service issue with Amazon.com (UK) from December 2018
Help with my Amazon.com (UK) issue
The issue in GetHuman-hearl's own words
A family member ( Mr Ian Darke) ordered a book using his Amazon account ( Dying well, dying faithfully by John Wyatt )to be delivered to my address, and to my name:*Miss Heather Earl, **, Bramble Close, Guildford, Surrey, GU * *BQ. This was due to Mr Darke likely to be out of the country at the time. It never arrived, although a tracking communication was received AY*********GB that it would be delivered on November **th. But on that day a package with that ID did arrive - containing not the book but several pairs of children's socks!! We wish to return the unwanted package and receive the book that has been paid for.
GetHuman-hearl did not yet indicate what Amazon.com (UK) should do to make this right.
I have an issue with Amazon.com (UK) too
How GetHuman-hearl fixed the problem
We are waiting for GetHuman-hearl to fix the problem and share the solution with the rest of us customers.
Please help with my Amazon.com (UK) issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.