Before contacting them, items GetHuman-guymcder may need:
Order number, Billing address, Email address on the account (if applicable), and Name on account
The issue in GetHuman-guymcder's own words
I would like to cancel order number: ***-*******-******* as there is no estimated delivery date for the Armagnac Ch*teau De Cassaigne - Mill*sime ****-**cl. I have contacted the seller and they have confirmed that Amazon have not processed the order correctly and it is stuck. The seller has adviced that I cancel the order and re-order, but Amazon is blocking the cancellation even through the order states: Delivery estimate: We need a little more time to provide you with a good estimate. We'll notify you via e-mail as soon as we have an estimated delivery date. You can cancel at any time
GetHuman-guymcder did not yet indicate what Amazon.com (UK) should do to make this right.
I have an issue with Amazon.com (UK) too
How GetHuman-guymcder fixed the problem
We are waiting for GetHuman-guymcder to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon.com (UK)'s attention and get better help faster. Tap below to get started.
Having Amazon.com (UK) issues too?
Get tips from pros & other customers, and get it handled faster: