berghaus have told me that i need to return boots that i want examined under their warr...

GetHuman-lse's customer service issue with Amazon.com (UK) from December 2018

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The issue in GetHuman-lse's own words
berghaus have told me that i need to return boots that i want examined under their warranty to you not themselves,they have sent me a email to this effect, due to the left boot making ankle bleed whilst right boot is fine.this return well beyond your normal return as boots purchased ******** although only worn twice and i cannot find any information on how to do this.would be grateful for the required info. thanks
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Amazon.com (UK)

Customer service issue
Reported by GetHuman-lse
Dec 3rd, 2018 - a mon ago
I have an issue with Amazon.com (UK) too
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GetHuman-lse started working on this issue
Dec 3rd, 2018 5:25pm