I've ordered a package and it said that it would be delivered within *-* days but it pa...

GetHuman-neivafor's customer service issue with Amazon.com (UK) from December 2018

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The issue in GetHuman-neivafor's own words
I've ordered a package and it said that it would be delivered within *-* days but it past a week that i stayed at home waiting for my parcel but i didn't recive anything. I went to amazon app to see what was going on and it said that the parcel was delivered to the resident while i was at home waiting. *After that, i tried to contact he seller but is saying that they will give a refund only when they will recive back the goods. But i don't have anything! I just want my full refund.
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Amazon.com (UK)

Customer service issue
Reported by GetHuman-neivafor
Dec 2nd, 2018 - 6 mons ago
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GetHuman-neivafor started working on this issue
Dec 2nd, 2018 12:21am