Hello, I order four bar stools but received two bar stools and a carpet washer - the la...

GetHuman1666908's customer service issue with Amazon.com (UK) from December 2018

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The issue in GetHuman1666908's own words
Hello, I order four bar stools but received two bar stools and a carpet washer - the label on the carpet washer has my name and address but I didn't order it. It's a massive item and I don't want to have to find a way of returning it. I think the wrong label has been stuck on the box - it's labelled with my name, address and package number - Q***********. Can we arrange something different please ? What are my options ? Can I keep the carpet washer ? Presumably somewhere there's somebody who ordered a carpet washer and received bar stools.
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Amazon.com (UK)

Customer service issue
Reported by GetHuman1666908
Dec 1st, 2018 - 6 mons ago
I have an issue with Amazon.com (UK) too
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Seen by 5 customers so far
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Timeline
GetHuman1666908 started working on this issue
Dec 1st, 2018 11:34am